Severe weather can cause catastrophic damage, and we recognise this can be a very difficult time for you. We are here to support you with your boat insurance claim to get you back on the water. Additional support is available, and we also have options to support you if you are experiencing financial hardship.

We have a team of Assessors & Salvage operators on standby to provide assistance. Lodge your claim online to commence this process.

Once the severe weather has passed, check your boat as soon as possible:

• Recharge batteries to ensure bilge pumps keep operating
• Patch holes using tarps, shrink wrap and tape to prevent further water ingress through damaged hulls, broken windows etc.
• Remove any water from the vessel ASAP. Dry using fans, open hatches (once rain has stopped) and moisture absorbing products to avoid mould
• Check mooring and berthing ropes and cleats for damage. Replace or repair if necessary to avoid breakages later on
• Be vigilant for fraudulent assessors and repairers. Do not make any upfront payment of excess without speaking to us first
• Have an alternate contact person listed on your policy if you are going to be interstate or overseas during a severe weather event