SECURITY

When capturing member data it is passed through a secure Allianz server using encryption technology to ensure that your information is protected when being sent over the internet. This also applies to information that may be collected for Allianz by an agency e.g. when entering a competition, where it will also be passed through a secure server.

Additionally, all stored member information is protected from unauthorised access through the use of secure passwords and user log-ins or other security procedures.

There are 2 ways to easily understand if you are in a secure area of our site.

The first is to look for a closed padlock symbol (🔒) in the address bar of your browser. This indicates that you are using a web page that utilises Secure Socket Layers (SSL) and Transport Layer Security (TLS) protection. Another sign of this level of security is to look at the address in your browser window. It will start with "https" rather than "http", which unsecured pages use. This indicates where we have employed additional measures to improve the security of our online transactions and other confidential communications.

The second element to look for is that our certificate is issued by a trusted root certificate authority. This guarantees the identity of our website as it has been verified by a third party. By clicking on the padlock in the address bar, it will open information to confirm the validity of the certificate by a trusted authority.

If you can't get to the insurance Quote page, this is most likely due to configurations from:

• Your company's firewall. Please refer to the information below on connecting to Club Marine on your work device.
• Your Internet Service Provider (ISP). You may want to contact your ISP to enquire whether their other customers are able to access the secure (e.g. Insurance Quote, Renew and Agent Login) pages for Club Marine.

If you can't connect to the Club Marine service from a work device, it may be because:

• Your company policy does not permit access to non-work related internet sites.

Here are some useful security tips to keep your Agent Login ID protected:

• Create a strong password which is at least 12 characters long and contains a combination of lower-case letters, upper-case letter, numbers and special characters.
• Do not share your Agent Login ID or password with anyone. This is unique to you and should only be used by you.
• Keep your password for Club Marine NavStation unique and do not use it for any other login or site.
• Always log out of Club Marine NavStation when you have finished using it and be mindful when logging into Club Marine NavStation on shared computers.
• Be aware of your surrounding when logged into Club Marine NavStation and who or may be able to see your screen.
• Be mindful of any emails or phone calls which may claim to be from Club Marine and ask you to provide your password. Club Marine will never ask you to provide your password so this may be a scam.