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Monday - Friday: 8:00 AM - 8:00 PM; Saturday (Sales only): 10:00 AM – 3:00 PM AEDT
GENERAL ENQUIRIES AND CLAIMS
Sales and Service
Claims
Claims: Monday - Friday: 8:30 AM – 7 PM; Weekends: 8 AM – 5 PM AEDT
+61 3 9224 3037
Calling from overseas? Standard call costs apply.
Email
ADDITIONAL SUPPORT
Looking for additional support including National Relay, interpreter or other support services? Visit our Additional Support page for more information.
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OFFICES
VICTORIA
Level 26, 555 Collins St
Melbourne VIC 3000
NEW SOUTH WALES
10 Carrington Street
Sydney NSW 2000
Sydney NSW 2000
QUEENSLAND
Building L1A, 1 Boatworks Drive
Coomera QLD 4209
Coomera QLD 4209
WESTERN AUSTRALIA
Unit 9, 24 Mews Road
Fremantle WA 6160
Fremantle WA 6160
SOUTH AUSTRALIA
Level 15, One Festival Tower
Station Road
Adelaide SA 5000
Station Road
Adelaide SA 5000
COMPLAINTS AND DISPUTE RESOLUTION PROCESS
We aim to resolve any complaint you have as quickly as possible. Learn more about our dispute resolution process.
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*Terms and conditions apply
Any discounts offered are applied to our standard rates. Promotional or other discounts may apply from time to time. Minimum premiums may apply. Any discounts/entitlements only apply to the extent any minimum premium is not reached. If you are eligible for more than one, we also apply each of them in a predetermined order to the premium (excluding taxes and government charges) as reduced by any prior applied discounts/entitlements.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Club Marine Limited (ABN 12 007 588 347), AFSL 236916 (Club Marine) issues this insurance and handles and settles claims as agent for the insurer Allianz Australia Insurance Limited (ABN 15 000 122 850) AFSL 234708 (Allianz). Club Marine is a related body corporate of Allianz. Copyright © 2024 Allianz Australia Limited