It’s money that people may have forgotten about but is still owed to them. For example, if we pay your claim by cheque, and it’s not deposited, over time it may become unclaimed money. This can also happen if we don’t have the correct bank details to process your payment by electronic funds transfer (EFT).
HOW TO FIND OUT IF YOU HAVE UNCLAIMED MONEY
What is unclaimed money?
Where to claim your money
We follow a process to send unclaimed money to the relevant state authority. Each state authority has an unclaimed money program that can help payees find their money. If you’re one of our payees, we’ll send you the details in an email or a letter.
Who do I contact?
If we don’t have your unclaimed money, you can claim it from the relevant state authority. To find out how, give us a call on 1300 00 CLUB (2582) or visit the websites below:
- New South Wales state authority: Revenue NSW
- Victoria state authority: State Revenue Office Victoria
- Queensland state authority: Queensland Public Trustee
- South Australia state authority: Department of Treasury and Finance
If your state or territory isn’t listed above, give us a call or visit NSW state authority: Revenue NSW for further details.
How will I know which state authority to contact?
We’ll send you an email or a letter to let you know which state authority we’ve sent your money to. Otherwise, you can give us a call and we’ll be happy to help.
If you call us, we might ask you for some details to verify your identity. This is to confirm we’re speaking to the right person. Remember, we’ll never ask you for your passwords over the phone or by email. For information about protecting yourself from scams, visit our scam awareness page.
Our unclaimed money register
We keep a register for unclaimed money, as required by law. This is especially useful if you bought a policy or signed a contract with Club Marine while living in South Australia. To check if your name is on our register, just give us a call to confirm your details or make an appointment to visit your local Club Marine office.
Unclaimed money questions?
Call us to find out more
Within Australia
Call 1300 00 CLUB (2582)
Outside Australia
Call +61 3 9224 3037
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the Product Disclosure Statement (PDS)/Policy Document and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Document, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Club Marine Limited (ABN 12 007 588 347), AFSL 236916 (Club Marine) issues this insurance and handles and settles claims as agent for the insurer Allianz Australia Insurance Limited (ABN 15 000 122 850) AFSL 234708 (Allianz). Club Marine is a related body corporate of Allianz. Copyright © 2025 Allianz Australia Limited.